Sophos – Solved problem with connected computer not showing as connected

I have a problem with clone computers that installed with Sophos.

As you can see below, the clone computers will show as unmanaged computer.

After I check on by one, the fact is the computer was connected and updated from Sophos server but Still show as unmanaged on console.

After do some googling I found this article and I found one registry that represent the hostname (like picture below)

And do below procedure to solved the issues

  1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sophos\Messaging System\Router
  2. Edit the registry key NotifyClientUpdate, with correct hostname
  3. And then update the sophos using update now button.
  4. Check into the Sophos server console and you will find the computers not shown as unmanaged again.

Problem with GPO, creating/updating Local Users

I try to create and update local user from GPO. But when I try to update the local admin password, as you can see in below picture when I try to edit an existing Group Policy Preference settings with a password configured you will see the following dialogue box warning.

You can see that the password is configured, however you will not be able to modify or delete the value using the user interface..

The password and confirm password fields are grey out.

After read This article , I found that the Microsoft has closed this functionality because the password was stored insecurely.

Because I don’t have any experience with the powershell scripting and I need to solved this fast, I try uninstall the KB2928120 update and it’s working fine now.

Source :



Troubleshoot – Outlook 2010 Cannot create file

If you have problem like below error, when opened the attachment from outlook 2010

You can try to cleaning up this below folder, and then restart the outlook again. It’s simple right? :D

C:\Users\USERNAME\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook

Source :

Migrate from Officescan into Sophos Antivirus

This month will be the last time our organization using the Office scan trend micro, we will using the Sophos Antivirus.

This time I will tell you how I install the Sophos antivirus from background process.

And this is the step :

Firstly we need to uninstall the trend micro, using below step

  1. Choose networked Computers – Client Management – and then
  2. Choose the computer that you want to uninstalled


After uninstall the trend, I try to manually install the Sophos from the background using below command.

If you have an access as administrator to all computer you can do automatic install from Sophos Console.


Windows 2003 – Can we deleted c:\windows\system32\logfiles\W3SVC1

Last week our exchange server drive C hard drive space, growth abnormally. We’re using windows server 2003r2.

After analyze all folder in drive C, I found that the c:\windows\system32\logfiles\W3SVC1 have the biggest space in drive C.

Because I don’t know if the log in folder can be deleted, so I googling the solution and I found this solution.

After do the solution (deleted the file using scheduler) my hardisk capacity becomes free by 50%.

Hope this workaround will help some people.

Exchange 2003 – How to recover deleted public folders or items that are deleted from public folders

Accidentally I deleted the folder called office information in outlook, and it is an important folder to give user information about office in my organization.

After searching from google I found a tools to restore folder from public folder in exchange 2003.

The tools called PFDAVAdmin.exe, you can download it from here

And for the steps you can do the following step (based on Microsoft kb 924044)

For the step 1 : download the tools

Step 2: Recover a deleted public folder

  1. Move to the PFDAVAdmin folder, and then double-click the PFDAVAdmin.exe file.
  2. On the File menu, click Connect.

  3. In the Exchange server box, type the name of the Exchange server to which you want to connect.
  4. In the Global Catalog box, type the name of the global catalog server. To find out the global catalog do the nslookup like this

  5. If it is required, click to clear the Authenticate as currently logged-on user check box. Type an appropriate user name, password, and domain in the respective boxes.
  6. In the Connection area, click Public Folders, and then click OK.
  7. Expand Public Folders, and then click the parent folder of the deleted folder.
  8. Right-click the parent folder, and then click Show deleted subfolders. The deleted subfolder is shown in red.
  9. Right-click the subfolder, and then click Recover folder.
  10. Click OK to acknowledge the Recovery succeeded message. The recovered folder name appears as Folder_NameRecovered.
  11. Test access to the folder by using an e-mail client.
  12. In Exchange System Manager, right-click the recovered folder, and then rename the folder.

Step 3: Recover a deleted item

  1. In PFDAVAdmin, open the folder that contains the deleted item.
  2. Click the Items tab, and then click Deleted items.
  3. Right-click the item that you want to recover, and then click Recover items.
  4. Click OK to acknowledge the Recovering these items message.

Hope it help J

Source :

Troubleshooting – Network and Sharing Center “the dependency service or group failed to start”

To solved the problem, please do below workaround :

  • Go to start – all programs – accessories – right click on command prompt select “run as administrator”
  • And Then type below command :

    net localgroup administrators localservice /add

    net localgroup administrators networkservice /add

  • And then restart your computer.

Hope this help some people. J