TroubleShooting – Error when connecting Motorola Handheld to wireless network

When trying to connect a Motorola Handheld wireless unit to a wireless network may result in this message:

“The profile you are trying to connect to may not connect due to regulatory issues.”

To fix this, please do the following :

  1. Tap the wireless icon on the task bar at the bottom right of the screen.
  2. Select Options from the pop-up menu
  3. Under options you will see beside OP Mode Filtering a drop down arrow. Click on the drop down arrow.
  4. Select Regulatory
  5. Uncheck the box that says Enable 802.11d
  6. And Then Click Save


  1. Admin1Wins · July 15, 2017

    Great Guide. Worked perfectly!

  2. Abdul · October 22, 2017

    Thanks for this valuable tip. Have have been trying to solve this issue since long time.

  3. Timun Laut · December 19, 2018

    Same issue & now connected to network. Thanks man.

  4. buryz · December 21, 2018

    Thanks dude

  5. Manuel Bran · January 30, 2019

    It worked!

    Thank you!

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