Trend Micro Security for Macintosh (TMSM) installation hangs or failed

If you have a problem with TMSM installation like progress bar shows “A plug-in task is in progress. Please wait…” and it happened for hours.

Please do following action :

  1. Reinstalled the JRE in trend micro server.
  2. And then try to install the TMSM again

And if your TMSM installation failed with error like below picture,

Please do following action :

  1. Make sure that there are no remnants of the previous failed installation.
  2. Install the SQL Express first (you can install it from folder PCCSRV folder > Admin > Utility > SQL)
  3. Install TMSM
  4. Install and deploy the TMSM clients.

Source :

http://esupport.trendmicro.com/solution/en-us/1057260.aspx

http://esupport.trendmicro.com/solution/en-us/1059473.aspx

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