I have a problem with clone computers that installed with Sophos.
As you can see below, the clone computers will show as unmanaged computer.
After I check on by one, the fact is the computer was connected and updated from Sophos server but Still show as unmanaged on console.
After do some googling I found this article and I found one registry that represent the hostname (like picture below)
And do below procedure to solved the issues
- Go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sophos\Messaging System\Router
- Edit the registry key NotifyClientUpdate, with correct hostname
- And then update the sophos using update now button.
- Check into the Sophos server console and you will find the computers not shown as unmanaged again.