Solved – Computer that has cisco VPN software installed can’t detect wireless network after upgrading to Windows 10

well this is a unique cases, after upgrade the laptop lenovo x220 to from windows 7 to windows 10

the laptop cannot detect the wireless network and cable.

We already doing some troubleshoot like below :

  1. uninstall the network driver and install it again – not works
  2. update the driver – not works

after some searching on the internet we found microsoft article that give us the solution.

and here are the solution

  1. Click Start, and then type command prompt.
  2. Right-click Command Prompt, and then select Run as administrator,
  3. Run the following commands:
reg delete HKCR\CLSID\{988248f3-a1ad-49bf-9170-676cbbc36ba3} /f

netcfg -v -u dni_dne

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