Solved – Microsoft Office 2016 / skype for bussiness setup failed rolling back changes – Windows 10

Hello everyone

this time i would like to share problem that i found when i want to install skype for bussiness 2016 in laptop lenovo L380 (windows 10).

When i want to install it, i found some weird error like below picture

first error will be like this

and then like this

Solution

i found some article that says that i need to delete one registry key on HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppModel

because the laptop is shipping computers with Office installed through the Microsoft Store.

Source

this article

and

this article